We empower hundreds of agents and businesses with insights from their customer interactions
Identify issues, patterns, predict escalations & trigger alerts in real-time to mitigate service interruptions.
Know & track how each member of your team is doing & help them when they need you.
Increase quality control to 100% of interactions & exceed your compliance & SLA standards.
Save your money & time by getting real-time alerts to manage your team, whether they're on-site or remote.
Today, customers have a lot to choose from & it's the quality of your services that
sets you apart from your competition
You can integrate Summatti into your existing systems across all channels. We can use APIs to integrate into any system.
Keep scrolling to find the software we currently integrate with!
We analyze 100% of your customer interactions in real-time to help you identify more accurate customer satisfaction and NPS scores while automatically tracking agent performance.
With Summatti's customized alerts & real-time insights you can make data-driven decisions to reduce cost and grow your business.
We marry your product and support team so you can make the optimal business decisions.
Summatti integrates with your current tech stack so that you can start gaining actionable insights quickly from all your customer interactions.
Another way we can integrate in your systems is using API’s.