Automation - The Modern Approach to Quality Control

Sid & Mark join us to discuss how you can take advantage of Automation in customer experience & quality control… and no this is not about another chatbot tool.

Watch the video to learn about:

  • Current processes for CX analytics & Quality Control

     

  • What is Conversational AI, Speech Analytics & why now?

     

  • How can Conversational AI help with CX analytics & Quality Control

Summatti makes EVERY customer interaction count by analyzing 100% of customer interactions and giving you unique consumer insights while saving time and money.

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