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Jim Isreal, Director of Customer Success at Otto Motors – a division of Clearpath Robotics joins us in this episode of Support Ops Simplified to discuss how he leads his

Calling Unhappy Customers Brian Martynowicz, Support and Service Manager at Login VSI joins us in this episode of Support Ops Simplified to discuss how to deal with unhappy customers, and how to

Eric Broulette, Director of Global Support at Flywheel joins us in this episode of Support Ops Simplified to discuss customer support analytics. Connect with Eric and Flywheel here: Eric Broulette

Gary McGrath, Success Operations Manager at Paddle joins us in this episode of Support Ops Simplified to discuss call center analytics. You will learn: How to save support reps time

Vlad Danilov, Customer Service Representative at ManyChat joins us in this episode of Support Ops Simplified to discuss agent quality control. You will learn: What keeps Vlad up at night

Stacy Justino, Director of Customer Happiness at Wistia joins us in this episode of Support Ops Simplified to discuss customer happiness operations. You will learn: The BEST method to find

Ethan Pick, Vice President of Customer Service at Lumen joins us in this episode of Support Ops Simplified to discuss call centre operations. You will learn: What keeps Eitan up

Ryan Steinberg, Manager, Global Support Operations at Intercom joins us in this episode of Support Ops Simplified.

Brittany Naylor, Manager, Customer Support at Evernote joins us in this episode of Support Ops Simplified.

Nicholas Martin, Manager of Customer Experience Operations at Harry's, Inc. joins us in this episode of Support Ops Simplified.