Nicholas Martin Manager of Customer Experience at Harry's Podcast
“Proactive Outreach” with Nicholas Martin of Harry’s

Nicholas Martin, Manager of Customer Experience Operations at Harry's, Inc. joins us in this episode of Support Ops Simplified.

Peter Muir Manager Technical Support at Dejero Podcast
“Dev Ops Vs Support” with Peter Muir of Dejero

Peter Muir, Manager, Technical Support at Dejero joins us in this episode of Support Ops Simplified.

Theo Panaritis Customer Education Specialist at Workable Podcast
“Support Tech Doesn’t Matter” with Theo Panaritis of Workable

Theo Panaritis of Workable joins us to talk about building internal relationships, why technology doesn't matter and how his marketing experience helps in support.

Rob Holcombe Director Customer Support at Canopy Tax Podcast
“Empowering Agents” with Rob Holcombe of Canopy Tax

Rob Holcombe, Director of Customer Support at Canopy Tax joins us on this week's episode of Support Ops Simplified.

Sushila Sahay VP Customer Operations at Lightbend Podcast
“Scaling Customer Experience” with Sushila Sahay of Lightbend

Sushila Sahay, VP Customer Operations & HR at Lightbend joins us in this episode of Support Ops Simplified.

Craig Stoss Director of R&D Platform Support at Arctic Wolf Networks Podcast
“Pro-Active Support” with Craig Stoss of Arctic Wolf Networks

Craig Stoss, Director of R&D - Platform Support at Artic Wolf Networks joins us in this episode of Support Ops Simplified.

Chris Escobar Senior Manager Member Experience at Plant Fitness Podcast
“Managing Executive Stakeholders” with Chris Escobar of Planet Fitness

Chris Escobar, Senior Manager, Member Experience at Planet Fitness joins us on this weeks episode of Support Ops Simplified.

Sid Bhambhani Co-Founder and CEO at Summatti Podcast
Meet Our Host: Sid Bhambhani of Summatti

Rashmi (Summatti cofounder and COO) sits down with Sid (Summatti cofounder and CEO) to understand more about him, Summatti and this podcast.

Everything you need to know about Remote Agents

Remote agents have the ability to work from locations other than the traditional office or traditional contact center. Find out the advantages and challenges of remote agents.

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