17 Jun
Why should call centers use speech analytics?
Understand how having real-time speech analytics in call centers improves customer experience & employee performance.
27 May
Please stop annoying me with surveys- Your Customer
There is lot of conversation on how to increase surveys responses. But what if customers just don't want to respond to the surveys?
Summatti makes EVERY customer interaction count by analyzing 100% of customer interactions and giving you unique consumer insights while saving time and money.
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