Support Ops Simplified

Eric Broulette, Director of Global Support at Flywheel joins us in this episode of Support Ops Simplified. Connect with Eric and Flywheel here: Eric Broulette Flywheel Key Takeaways: Total support

Gary McGrath, Success Operations Manager at Paddle joins us in this episode of Support Ops Simplified. You will learn: How to save support reps time How Gary manages two different

Vlad Danilov, Customer Service Representative at ManyChat joins us in this episode of Support Ops Simplified. You will learn: What keeps Vlad up at night (HINT: it’s everything!) Why Vlad

Stacy Justino, Director of Customer Happiness at Wistia joins us in this episode of Support Ops Simplified. You will learn: The BEST method to find good support tech How Stacy

Ethan Pick, Vice President of Customer Sevice at Lumens joins us in this episode of Support Ops Simplified. You will learn: What keeps Eitan up at night (HINT: it’s everything!)

Ryan Steinberg, Manager, Global Support Operations at Intercom joins us in this episode of Support Ops Simplified.

Brittany Naylor, Manager, Customer Support at Evernote joins us in this episode of Support Ops Simplified.

Nicholas Martin, Manager of Customer Experience Operations at Harry's, Inc. joins us in this episode of Support Ops Simplified.

Peter Muir, Manager, Technical Support at Dejero joins us in this episode of Support Ops Simplified.

Theo Panaritis of Workable joins us to talk about building internal relationships, why technology doesn't matter and how his marketing experience helps in support.